Employee Benefits Sales Support Technician

Employee Benefits Sales Support Technician
Department: Employee Benefits
Reports To: EB Producer

Part Time 20-25 Hours A Week + Benefit Eligible

$21.00 - $24.00 Hourly

We are a growing organization in need of sales professionals with an entrepreneurial spirit and a desire to help nonprofits thrive. Ideal candidates are those who will put the needs of nonprofits first and share our core values – Excellence, Collaboration, Trust, Diversity/Inclusion, and Respect.

We are seeking a detail-oriented and proactive Employee Benefits Sales Support Technician to support our EB Producer with employee benefits forms processing. This role is ideal for someone who demonstrates strong critical thinking skills, exceptional attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Duties and Responsibilities

• Provide day-to-day administrative and operational support to the EB Producer
• Review benefit materials for accuracy, completeness, and compliance
• Follow up proactively to ensure deadlines are met
• Identify discrepancies or potential issues and proactively recommend solutions
• Handle confidential information with discretion and professionalism

Skills & Experience

• Strong critical thinking and problem-solving skills with the ability to analyze information and identify errors or inconsistencies
• Exceptional attention to detail and organizational skills
• Ability to prioritize tasks and meet deadlines in a high-volume environment
• Strong written and verbal communication skills
• Proficiency with Microsoft Office (Excel, Word, Outlook); experience with benefits or HR systems is a plus
• Ability to work independently as well as collaboratively within a team
• High level of professionalism and customer service orientation

Additional Skills & Experience

• Previous experience in employee benefits, insurance, or administrative support
• Familiarity with medical, dental, vision, life, and disability products
• Experience supporting producers, account managers, or client-facing teams

Compensation and Benefits

We know our employees are our number one asset and we show it! We offer great benefits including medical, dental, vision, disability, 401k, paid time off, paid holidays, and MORE!

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https://platform.totalcsr.com/apply/070IXUk6oWLEfxXRCv3L

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